IT Strategic Plan

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The Town of Stouffville is undertaking a digital transformation journey! We're excited to share our forward-looking plans with you. Our community is at the heart of everything we do, which is why we're thrilled to invite you to play a crucial role in shaping our future.

Currently, we're embarking on a five-year Corporate IT Strategic Plan that is set to redefine how we utilize technology to enhance your experience with us. Building upon the success of our recent introduction of the online WaterSmart self-serve portal and a lineup of innovative digital projects in the pipeline, we're bidding farewell to outdated technology and paper-based systems, ushering in a new era of efficiency and convenience.

Our focus in implementing the IT Strategic Plan is clear: to leverage technology's power to elevate productivity, enrich services, and elevate both resident and staff interactions. This comprehensive plan outlines a dynamic roadmap for the next five years, and we're thrilled to have you onboard throughout its execution. The WaterSmart portal is a shining example of our commitment to providing a customer-centric approach through a digital platform. But this is just the beginning – stay tuned as we unveil more enhancements and cutting-edge technology as part of our ambitious Stouffville IT Strategy. This strategy is dedicated to revitalizing processes and services, ensuring an even more remarkable experience for our cherished community.

As we press forward, another noteworthy initiative is taking shape – the CityView licensing and permitting self-service portal. This exciting solution is set to revolutionize permit issuance and inspection procedures by eliminating cumbersome paperwork. With CityView permits and inspections, the entire permit process, from initial application to certificate of occupancy or use, will be seamlessly digitized. This shift promises heightened accuracy, consistency, and citizen satisfaction. Mark your calendars for the anticipated go-live date of this portal in June 2024.

Our IT Digital Strategy report is your window into our detailed plans. This report delves into specific, actionable recommendations that emerge from thorough analysis and findings. Our goal is to unearth cost savings, streamline efficiency, and elevate your overall experience. With your invaluable input and our collective determination, the possibilities are limitless.

Together, let's shape a future where technology isn't just a tool, but a transformative force. Join us on this exciting journey of progress, innovation, and community empowerment. Your involvement is instrumental in helping us realize our vision so please fill out the survey below.

The Town of Stouffville is undertaking a digital transformation journey! We're excited to share our forward-looking plans with you. Our community is at the heart of everything we do, which is why we're thrilled to invite you to play a crucial role in shaping our future.

Currently, we're embarking on a five-year Corporate IT Strategic Plan that is set to redefine how we utilize technology to enhance your experience with us. Building upon the success of our recent introduction of the online WaterSmart self-serve portal and a lineup of innovative digital projects in the pipeline, we're bidding farewell to outdated technology and paper-based systems, ushering in a new era of efficiency and convenience.

Our focus in implementing the IT Strategic Plan is clear: to leverage technology's power to elevate productivity, enrich services, and elevate both resident and staff interactions. This comprehensive plan outlines a dynamic roadmap for the next five years, and we're thrilled to have you onboard throughout its execution. The WaterSmart portal is a shining example of our commitment to providing a customer-centric approach through a digital platform. But this is just the beginning – stay tuned as we unveil more enhancements and cutting-edge technology as part of our ambitious Stouffville IT Strategy. This strategy is dedicated to revitalizing processes and services, ensuring an even more remarkable experience for our cherished community.

As we press forward, another noteworthy initiative is taking shape – the CityView licensing and permitting self-service portal. This exciting solution is set to revolutionize permit issuance and inspection procedures by eliminating cumbersome paperwork. With CityView permits and inspections, the entire permit process, from initial application to certificate of occupancy or use, will be seamlessly digitized. This shift promises heightened accuracy, consistency, and citizen satisfaction. Mark your calendars for the anticipated go-live date of this portal in June 2024.

Our IT Digital Strategy report is your window into our detailed plans. This report delves into specific, actionable recommendations that emerge from thorough analysis and findings. Our goal is to unearth cost savings, streamline efficiency, and elevate your overall experience. With your invaluable input and our collective determination, the possibilities are limitless.

Together, let's shape a future where technology isn't just a tool, but a transformative force. Join us on this exciting journey of progress, innovation, and community empowerment. Your involvement is instrumental in helping us realize our vision so please fill out the survey below.

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Page last updated: 19 Mar 2024, 02:12 PM