Communications Survey

The Town of Whitchurch-Stouffville would like to learn how residents prefer to receive information from the Town. The following questions will take less than 5 minutes to answer and responses are anonymous. Thank you for the taking time to give us your feedback. We want to continue our work in making Whitchurch-Stouffville a great place to live, work and play, and your feedback is an important part of that process.

Thank you!

Are you a resident or business owner in Whitchurch-Stouffville?

YesNo

What is your gender?

FemaleMaleOtherPrefer not to answer

Do read the monthly "On the Road in Whitchurch-Stouffville" magazine that all residents receive in the mail?

Do you receive the local weekly newspaper, The Stouffville Sun-Tribune, at your home?

YesNoDon't know

How knowledgeable do you consider yourself to be about municipal activities in Whitchurch-Stouffville?

Not KnowledgeableSlightly KnowledgeableVery KnowledgeableExtremely Knowledgeable

How often do you use the following methods to access information from the Town?

How often do you use the following methods to access information from the Town?	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often
Word of Mouth	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often
Social Media - Facebook	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often
Social Media - Twitter	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often
Town Website	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often
Town Smartphone Apps (Pingstreet, MyWaste etc.)	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often
"On The Road in Whitchurch-Stouffville" monthly magazine	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often
"Talk of the Town" weekly podcast	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often
Town Email Newsletters ("eNews" and/or "Council Newsletter")	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often
"Stouffville Sun-Tribune" Newspaper	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often
"Stouffville Review" Newspaper	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often
"Stouffville Free Press" Newspaper	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often
"SNAP'd Stouffville/Uxbridge" Newspaper	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often
Local Radio	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often
Local TV	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often
Town Public Engagement Events	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often
Contacting a Town staff person or Councillor	Never	Very Rarely	Somewhat Rarely	Occasionally	Often	Very Often

For the following categories, please tell us how important you feel that the Town directly communicates information to its residents:

For the following categories, please tell us how important you feel that the Town directly communicates information to its residents:	Not Important	Slightly Important	Moderately Important	Extremely Important
Service Information and Service Disruptions	Not Important	Slightly Important	Moderately Important	Extremely Important
Community Events	Not Important	Slightly Important	Moderately Important	Extremely Important
Project Updates	Not Important	Slightly Important	Moderately Important	Extremely Important
Program Information	Not Important	Slightly Important	Moderately Important	Extremely Important
Town Council Meetings and Agendas	Not Important	Slightly Important	Moderately Important	Extremely Important
Town Council Actions and Decisions	Not Important	Slightly Important	Moderately Important	Extremely Important
Volunteer and Employment Opporunities	Not Important	Slightly Important	Moderately Important	Extremely Important

Overall, how satisfied are you with the Town's efforts to communicate important information to Whitchurch-Stouffville residents?

What, if anything, do you think that the Town could do better in its efforts to communicate with Whitchurch-Stouffville residents?

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